1. Data Entry (All Formats).

2. Video / Audio Uploads.

3. Lead Extraction.

4. Data Mining.

5. Voicemail Transcription & Dictation.

6. Product Information Update.

7. Subscription Renewals.

8. Data Management.

9. Mobile & Website Content Update.

 

 

 

 

1. Order & payment Processing.

2. Bulk Billing & Collection Invoicing.

3. Ebay & Amazon Orders.

4. Claims Processing.

5. Customer Statement Preparation.

6. eCommerce & Online Cataloging.

7. Quick Books Accounting.

8. Rebate Processing Activities.

      

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1. Article Writing.

2. Contract & Agreement Updates.

3. Forum & Blog Updates.

4. Copy Writing & Sales Letters.

5. Resume & CV Writing.

6. Proof Reading.

7. Editing.

 

1. Website Design & Web Hosting

2.Troubleshooting & User Support.

3. Hardware / Software Support.

4. Domain Name Registration & Internet Support.

5. PC / Server Support.

6. Corporate Helpdesk Ticketing.

7. Warranty and Post Warranty Problem Solving.

 

1. Online Processing & Repeat Purchase Processing

2. Telemarketing, up-sell, cross-sell, appointment setting

3. Cold calling, Inbound & Outbound Calls, Order taking

4. Billing information, verification, issue/claims resolution.

5. Account change, reservations, loyalty clubs calls.

6. Investor inquiries and warranty calls.

7. 24/7 Live chat.

8. Collection Calls, Survey & Poll Calling

9. Twitter & FaceBook Maintenance

 

 

 

Stelamatrix’s ability to serve customers and manage customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients.

Our solid reputation for accuracy and fast turn-around-time is rooted from our strict quality control process and the keen recruitment and training of only the best employees in the industry.